The flagship category around which EPSA OP has been built, operational consulting in the scope of business travel and MICE requires excellent knowledge of supplier operating methods in order to take full advantage of the many market opportunities.
The business travel industry is undergoing rapid change under the impetus in particular of major disruptions (NDC, Chabot, digitalization), crossed by new trends from B2C that companies need to follow in order to offer their employees an optimal experience. This makes it possible to gain operational efficiency while having a positive impact on the financial management of this important item of expenditure. In addition, we must understand the environmental dimension in our intervention methodologies.
Today, travelers become the central point of the travel manager who must ensure their safety, offer them effective tools via connected applications, a personalization of their means of travelling, in order to offer them an optimal traveler experience.
Hence the importance of being accompanied by an expert partner. EPSA operates across the entire value chain, from redefining internal procedures / policies to the implementation of tools, including traditional RFPs: TMC, T&E, air & hotel program.